Privacy & Security

Privacy Policy

How we protect and handle your business data

Last updated: August 25, 2025

1. Information We Collect

1.1 Personal Information

When you use Organizely, we may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Account credentials and authentication information
  • Company or organization information
  • Billing and payment information (processed securely through Stripe)
  • Profile information and preferences

1.2 Business Data

As a warehouse management system, we collect and process business data you provide:

  • Inventory data (products, variants, stock levels)
  • Warehouse configuration and layout information
  • Order and transaction data
  • Supplier and vendor information
  • Integration data from connected platforms (Shopify, etc.)

1.3 Technical Information

We automatically collect certain technical information:

  • IP addresses and device information
  • Browser type and version
  • Usage patterns and analytics data
  • Log files and system performance data

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining the Organizely service
  • Processing transactions and managing billing
  • Improving our service and developing new features
  • Providing customer support and technical assistance
  • Sending important service updates and notifications
  • Ensuring security and preventing fraud
  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our service:

  • Supabase (authentication and database hosting)
  • Stripe (payment processing)
  • Cloud hosting providers
  • Analytics and monitoring services

3.2 Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure hosting infrastructure
  • Employee training on data protection

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Data portability
  • Restriction of processing
  • Objection to processing

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and collect analytics data. You can control cookie preferences through your browser settings.

8. International Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Organizely is not intended for use by children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Questions about our privacy practices?

We're committed to protecting your privacy. If you have any questions or concerns, please don't hesitate to reach out to us.